BELUX CRM Specialist

  Temps plein   Experimenté (non cadre)   Bachelier   Dutch, English, French   Contrat permanent
Dinsdag 25 Oktober 2022

Polestar is expanding in Belgium and Luxembourg, and we need people who share our vision and want to be part of the electric age. We are looking for a hands-on CRM Specialist to manage the local CRM communication. You will join the local marketing team and take charge over CRM communication projects, developing Polestar communication in Belgium and Luxembourg. Global Polestar guidelines and strategy will support your daily work as you thrive in a fast-paced environment.

As a CRM Specialist at Polestar, you will:

  • manage the local newsletter plan by combining global content and relevant local stories, selecting the right audience segments (with HQ) and setting up the e-mails directly in Salesforce Marketing Cloud.
  • manage the content of all automated e-mail journeys by combining localized global content and market needs.
  • work closely with our translation agency on all content and messaging.
  • be up to date on and adhere to Polestar’s brand guidelines and tone of voice and ensure efficient asset management.
  • set up and implement digital lead generation campaigns, together with the Digital marketing manager.
  • ensure incoming leads are of high quality and can be processed with GDPR compliancy.
  • analyze available data of all CRM communications to determine impact of content, design, customer journey on visitor behaviour and lead generation.

The ideal candidate for this position has the following:
  • An excellent written and verbal communication skills in English, French and Dutch.
  • a proven work experience as a CRM specialist with minimal 3 years’ experience.
  • first-hand experience of Salesforce Marketing Cloud or other automated marketing system.
  • a good understanding on GDPR compliance and consent from a marketing perspective.
  • an analytical and insight driven approach.
  • structured, results driven and with a great eye for detail.
  • a passion for sustainability and customer experience.

This is a key role reporting into the Digital Marketing Manager. This is also a cross-functional role meaning that you will not only work locally, but also with various departments at Polestar Headquarters in Sweden. You’ll be located in Polestar’s new Gare Maritime office in Brussels, Belgium.

Is this you? If you’re interested in joining the Polestar team during their exciting expansion, then apply via this page.
via this page


Gare Maritieme Brussel

We are an electric performance brand, determined to improve the society we live in. Our focus is on uncompromised design and technology. Passion and emotion drive us, electricity and innovation drive our cars. Our products are excellent, efficient, and entertaining. In Polestar’s future, there is no room for shortcuts, excuses, or compromises. We are all in, dedicated on our ambition. Guiding our industry forward through pure, progressive, performance. At Polestar the sky is the limit.

Christophe Van Aelst